This is a community resource. If you want to visit the city website, please click here.
In crisis, it is important that we come together and support each other in community. Our team is currently working to compile the various lists of resources and services available in Texas and the Austin area. We are also fact checking the lists in order to share information about what is required to access the service, location/hours/accessibility, and an analysis of the services. Check back for that information on Thursday, 3/26! We are addressing accessibility on the site and are working to make this page easier to navigate. As of right now, we are using links. We hear you and are working to make this an easier site to navigate.
If you know of any resources not listed, send us a message! In the meantime, check out the resources below. These resource guides are created and maintained by local community groups. If you have questions about the resource guides below, please send us a message!
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Resource Guides
- Austin ISD Frequently Asked Questions PDF
- XFinity Providing Access to Free Wifi
- Lesson Plans for K-12 by AISD for Learning at Home
- Resources for Homeless People
- Navegando Austin (Resources Available for Undocumented People)
- Dobbin-Kauv Garden Farm does deliveries and community supported agriculture shares weekly. It is closed to the public for onsite market at this time. The monthly cost for weekly farm shares is $85 and includes the cost of delivery each week. People can sign up and prepay by emailing nancyfarmfancy@gmail.com.
- Harvested Surplus is donated or available at lower prices to families who can not afford the cost of weekly shares. You can email the email above for more information.
- Find Help
- Central Health COVID-19 Resources
- Unemployment Benefits
- Bartender Emergency Assistance Program
- Austin Diaper Bank to hold baby diaper drive-thru
- No requirements to receive resources.
- Reddit Thread – Daily Grocery Store Update To Avoid Long Lines
- AVANCE – Educator and Parent Resources
- Millennial and Gen Z Resources – A World on Pause
| National Alliance on Mental Illness (NAMI Central Texas) (https://namicentraltx.org/coronavirus/) | 512-420-9810 | Health | This organization is providing free, online services that focus on mental health. There are classes for parents and caregivers of children experiencing signs of behavioral or mental health concerns. There will be peer and family online support groups by the end of March. There is also Mind Matters, a free mental health education series that will be offered through an online webinar beginning March 26. No in-person programming until June 1st. |
| Freeman Medical Clinic (http://freemanmedicalclinic.com/) | 512-391-9400 | Health | This clinic offers a wide range of medical services. You do not need any documentation and you can speak to a doctor in either English or Spanish. While they are still seeing patients in their office, they are trying to have all their patients move to telemedicine. If you are experiencing symptoms of Coronavirus, then you will meet with a doctor through Chiron, their telehealth system. |
| Baylor Scott & White Health (https://my.bswhealth.com/) (https://www.bswhealth.com/Pages/coronavirus-information.aspx) | 512-654-2100 | Health | Use the Baylor Scott and White Health website or do everything from your phone through their mobile app. There is a CO-VID 19 questionnaire that is free to use, but depending on your answers, they may recommend you do an eVisit with one of their doctors for $40. This includes an interview, diagnosis, and prescription. Resources may take up to 48 hours to become available due to high volume. |
| Teladoc (https://www.teladoc.com/) | 1 (800) 835-2362 | Health | Teladoc provides telehealth services. This means that a doctor sees patients virtually. White English is the primary language, language assistance is available at 1-866-896-1844 |
| HeyDoc (https://heydoc.net/) | N/A | Health | HeyDoc provides telehealth services using their smartphone app. This means that a doctor visits with patients virtually. Patients are able to choose the doctor that they would like to speak with. However, costs will vary and the service is only provided in English |
| AISD Meals During School Closures | N/A | Food | Services are available in English and Spanish. AISD children and caregivers may receive one breakfast and one lunch meal, daily, and must be present to receive meals. Vegeterian options are available. Weekend packs will be available on Friday for additional food security. Food will be available until it runs out and will arrive at delivery sites for 15-20 minutes outlined in the schedule on the website. |
| El Buen Samaritano | (512) 439 8900 | Food | Services are available in English and Spanish. Food pantry is open from 9AM-11AM Tuesday-Thursday until food runs out. No documentation required to receive services, but you must travel to their location. |
| Tso Chinese Delivery | tsogiving@tsodelivery.com | Food | Delivery will be free during business hours. Orders must be sent in to tsogiving@tsodelivery.com. Services only available in English. Limit is one meal per person with vegetarian, vegan, and gluten-free options. |
| Central Texas Food Bank | (512) 282-2111 | Food | Locations will vary with hours and policies. Details such as quantities of food and languages available will be different for each location. |
| Brothers Produce of Austin | 512-928-0050 | Food | Pick up locations are available and updated on Facebook. Times will usually be around 11Am-2PM until supplies run out. Cash only. Call for any inquiries or specialty items such as bulk snacks, milk, eggs at 512-928-0050. |
| Travis County Family Support Services Division | Several Neighborhood Locations | Housing & Utilities | Travis County Family Support Services Division provides rental, mortgage, or utilities services to families within the county. There are several location dispersed throughout Travis County that can be contacted between 8:00 am and 5:00 pm. Applicants must provide photo ID (i.e. driver’s licence, state ID, etc.), social security card/number, proof of income for the past 30 days (i.e. paycheck, check stub, etc.), utility bill (if applying for utility assistance), current lease or mortgage statement (if applying for rental or mortgage assistance). Complete process could last anywhere between 2 and 4 weeks. |
| Austin Energy Financial Support Plus 1 Program | Several Neighborhood Locations | Housing & Utilities | Austin Energy partners with neighborhood agencies across the city to provide emergency utility assistance to residents. Contact your nearest local service agency to check eligibility. |
| St. Austin Catholic Church | (512) 477-9471 | Housing & Utilities | St. Austin Catholic Church provides rental and utilities assistance to local residents. After calling (512) 477-9471 and providing name and contact information, applicants must email a copy of their photo ID (i.e. driver’s licence, state ID, etc.), the front page of their lease (if applying for rental assistance), and/or a copy of their utility bill(s) (if applying for utility assistance). Applicants are then entered into a drawing, and recipients are chosen every Thursday. |
| St. Matthews Episcopal Church | (512) 345-8314 | Housing & Utilities | Beginning April 7th, between 10:00 am and 12:00 pm, St. Matthews Episcopal Church will be accepting applications for rental and utility assistance. Applicants must be Austin residents and provide proof of residency (ex. driver’s license), along with their current lease information to be eligible. |
| Austin Resource Center for the Homeless, INC (ARCH) | (512) 305-4100 | Housing & Homlessness | ARCH provides days services (i.e. shower [closed at 3:00pm], laundry, restrooms, and computer lab) and night stay services to homeless communities in Austin. Night stay arragments are only available to men, and those individuals currently enrolled in the Housing Focused Case Management Program. There is currently a waitlist for night stay. |
COVID-19 Austin area Response 